Fees, Rebates & Cancellation Policy

Consult Fees and Rebates

We value being open and honest about our consult fees and rebates.

From the 1st of July 2024, our fees and rebates will be as follows:

ConsultFee*Medicare Rebate
(if Eligible)
Private Health Rebate
(if eligible)




Check with your fund




Check with your fund


  • To provide a quality service with a client-centered approach, all of our appointments are 50 minutes in length.
  • Be Mindful Nutrition is a private billing service and there is a gap between the cost of an appointment and the rebate offered by Medicare.
  • Fees are the same for in-person, telehealth and phone consults.


At the time of booking you will be asked to enter your debit/credit card details into Halaxy (this is encrypted and secure). This is so that the payment can be processed automatically during your appointment time to leave us more time to focus on what is important to you.
If you are on a Medicare care plan, your rebate will be processed for you at the time of payment. You will receive the rebate in your nominated bank account in ~3 business days.
We do not process private health rebates but will provide you with a receipt (via email) for you to claim any Private Health fund rebates.

*Medicare Rebates

If your doctor has referred you on a care plan which includes dietetics (see below for two different types) you will be eligible for a Medicare rebate. This means that you will receive a portion of the total fee back from Medicare. The current rebate (from July 2024) is approximately $60.35 for each session.
(Note the rebate will be greater if you have exceeded the Medicare Safety Net – it is recommended that you register for this with Medicare to receive maximum rebates for all your health care needs). Click here to register a couple or family for the safety net.

*Eating Disorder Treatment Plan

If you have been diagnosed with an eating disorder AND meet the eligibility criteria, your GP can place you on an Eating Disorder Plan (EDP). This will entitle you to rebates for up to 20 visits per year to see a Dietitian (and up to 40 visits to see a psychologist). 

Please check with your GP, psychiatrist or pediatrician to see if you qualify.

(Note: If not eligible for an EDP, you may still be eligible for Medicare rebates under a Chronic Disease Management Plan).

*Chronic Disease Management Plan 
This entitles you to rebates for up to 5 sessions per calendar year to see a variety of healthcare professionals. The number of sessions to see a Dietitian will be determined by your referring GP. 

Examples of conditions that may qualify for a Chronic Disease Management Plan include: Diagnosed Eating disorder (which does not meet eligibility criteria for EDP), Diabetes (Type 1 and Type 2), Cardiovascular Disease, Musculoskeletal conditions, PCOS and more.

To see that you qualify, please discuss with your GP.

Private Health Insurance Rebate

Depending on your private health fund, you may be eligible for a rebate under Private Health Insurance (not to be used in addition to Medicare). If you are using Private Health Insurance the rebate amount will depend on your particular fund and your level of cover. If unsure, just give your health fund a call to find out if you are covered for dietetics and what percentage of the consult will be covered. The Item code is 500 for initial consults and 600 for review consults.

Cancellation Policy  

When an appointment is made, we have set aside a whole hour, especially for you. If you do not attend or cancel with little notice, we cannot offer that appointment to someone on the waitlist.

For this reason, clients must cancel or reschedule their appointment with more than 48 hours notice to avoid incurring a fee. This can be done by emailing admin@bemindfulnutrition.com.au. 

  • A 50% cancellation fee will be charged for less than 48 hours notice. 
  • A 100% cancellation fee will be charged for less than 24 hours notice or do not attend (DNA). 

Please note: 

  • We offer video or phone consults as an alternative if you cannot attend in person.  
  • In the event of a late cancellation (or DNA), your credit card stored on Halaxy will be charged the cancellation fee. 
  • Medicare rebates and most private health rebates do not apply to cancellation fees. 

We understand that you may not be able to keep an appointment due to a sudden illness or an unexpected personal emergency. If this does occur, please let us know as soon as possible by emailing admin@bemindfulnutrition.com.au

Bulk Billing 

We are not a bulk billing practice. All appointments will be charged the full fee and then if applicable, you may receive a rebate for a portion of the fee from Medicare or your private health fund (see above)

If you have any queries, please click below to get in touch: